Customer Testimonials

When you're looking for the best company for your all your plumbing and drain needs in Acton, ME, read what our customers are saying below!

  • Thanks to the professionalism of Micah and the woman who answered the phone (I cannot remember her name because I am exhausted from fighting with my plumbing) I do not have to cancel my company coming! They both put me at ease about what could be happening and Micah fixed it right up. I feel so much relief knowing that there is someone like Rooter-Man out there with employees like these! I am no longer afraid of my plumbing! Summary: Contacted RM at 8:26am RM showed up at 10:59am RM fixed the problem approx. 11:15 My life back 11:30. AMAZING. Let the girls weekend that I planned for a year begin. Julie P. Kennebunkport, Maine

    Let The Long Awaited Girls Weekend Begin!
  • "I had a service call Friday, 9/14. Mark Burgess was my tech. He was super/great. Very helpful & Professional. Good guy." B. Parsons Rochester, NH

    Helpful, Professional & All Around Good Guy
  • Micah Smith came to my home on two separate occasions to unclog the pipe leading into my septic tank. He was professional, competent, and thorough when tackling the problem. I appreciated his friendliness and his willingness to explain the problem and show me the solution. Micah also remedied the outstanding problem created by the septic company that installed the septic system. I am so happy and relieved to know that I can rely on someone to be effective, competent and prompt when dealing with a problem that is so disruptive to a household. Plus, he is a really nice, trustworthy young man! I would not hesitate to recommend him to a friend or family member because I know they would be pleased with the outcome. Pat S, Wells Maine

    He Even Remedied the Problem Created Septic System Installer!
  • "When Micah arrived at the door, I was immediately impressed. His courteous, confident, and professional mannerism inspired assurance that we would be able to solve this plumbing issue. As Micah worked he explained in detail how the clog had formed, how it would be cleared, and changes we could make to facilitate resolution in the event of a future occurrence. This experience with your company has been very positive, and I will recommend Rooter-Man to family and friends who may require your services. I feel that Micah is an exemplary service technician, is both respectful and conscientious, and truly represents your company in the best possible manner." - Ned & Christina N

    Respectful, Professional & Conscientious
  • On Wednesday I called Rooter-Man and spoke to their dispatcher, Daphanie, because my cat was stuck in her heating ducts. Although this is probably not usually within their scope of work, the manager, Josh, arranged to come over with technicians Mark and James at the end of the day - off the clock! While Josh and Mark worked the camera, James used his quick reflexes to eventually rescue my very scared cat! I am  overjoyed at the outcome and in awe of their very high level of customer service as they truly went above and beyond! 

    Rooter-Man To The Rescue!!!
  • The technician that came to our house for a service call this morning could not have been more prompt, professional, or helpful. He took the time to explain what was going on with our sewer vent and water pipes and gave us most welcome advice. Your appreciative customers Jennifer T. & David K.

    Prompt, Professional & Helpful!!
  • I just wanted to tell you how courteous, prompt and professional Micah was to deal with. Eric H.

    Courteous, Prompt & Professional
  • Received next day service when calling with concerns about dishwasher/sink plumbing issues! They were so generous to take a look at my concerns, assess the problem and give me advice on future service needs at no cost! We didn’t end up needing their full services today but most likely will in the future. Will confidently recommend them to friends and family. Happy holidays guys! Cheers, Marcy C.

    Next Day Service!
  • I was very impressed with Mark B's diligence and, ultimately, his success in making the water flow smoothly again in my 200 year old cottage on Sunday, Dec 31. That's right! It was New Year's Eve and Mark worked diligently for several hours to find the source of a blockage in the main drain from my house that was causing water to backup. M. Dore

    New Year's Eve Emergency Call
  • Hello, Micah Smith worked on my kitchen sink yesterday and did a wonderful job! I was nervous to hire a plumber because of costs, and I also wanted someone who was honest. Micah told me the costs up front, worked quickly, and fixed my garbage disposal/ sink problem. I would definitely recommend him to anyone I know! Thank you Micah and Rooter Man. Sarah W

    Wonderful Job Rooterman Maine
  • Ryan Z. South Portland, Maine Hello, I just wanted to say that Micah from Rooterman was great.  Friendly, knowledgeable, on time, and the charge was reasonable.  I would call Micah again and would recommend to others.

    Friendly Rooterman Maine
  • Susan S.  South Portland ME My sister Nancy discovered that her sewer had backed up on 2/18, the day she was leaving for Florida.  She called Rooterman and that day she had a technician scheduled to come in the afternoon.  I met the technician Micah at her house.  Micah was incredibly gracious, helpful, and hard working.  Not only did he keep me posted about what he was doing and why he was doing it, but he also had to answer questions that my sister was asking him from Florida.  Dealing with two middle aged women who knew nothing about sewers and plumbing is no small task!  Micah got to the root of the matter ( literally ) and explained the problem very clearly to my sister and me, and he gave her great advise about what her next steps should be.  I was so impressed by his work that I asked him for a card in case I ever have sewer problems in my own house. Thank you for the excellent service!!!

    Incredibly Gracious Rooterman Maine
  • Janet D.  Freeport, ME I called Rooterman today about a clogged pipe, Micah came today and the clog is gone!  Micah was very professional, very neat and thorough, an excellent job!

    Very Professional Rooterman Maine
  • Dustin in Eliot Maine says "Those guys are awesome!  I can't say enough about how great they were."  I will definitely use Rooter man again.

    Awesome Rooterman ME
  • Sean said Micah was very friendly and kept him in the loop.  He was respectful, explained the problem, cleaned up and would recommend us again.

    Very Friendly Rooterman Maine