Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in Acton, ME, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • Charlie L of Springvale, Maine sent in a shout out for one of our newest technicians: "Adam H was a very professional courteous and hard working man that solved our problem and cleaned up afterwards. Never met anyone as good as him.. 5 stars"

    Never Met Anyone As Good
    Five Stars
  • "I was desperate waking up to a flooded back yard. I called around and got a very high estimate which I agreed to as I was feeling stuck. Thankfully I kept searching and found Rooter-Man. Your price was much lower for the same service and Josh & Anthony were considerate, professional and understanding of my dilemma.  I will certainly hire them again!" - Jill S. of Dover NH

    Desperately seeking help for my flooded backyard
    Five Stars
  • Anthony and Adam worked on my clogged drain issue. They were wonderful and very professional. Anthony explained what they were doing and why and explained how the pipe/drain system works. Anthony is clearly VERY knowledgeable and zero'd in on the problem quickly and accurately. I would have them work on any problem in the future and would definitely recommend them to friends. Karen B. of Biddeford, ME  

    Knowledgeable, friendly and professional
    Five Stars
  • E. Scott of Portland Maine sent a note to say she had a great experience with Rooterman of Maine and Southern NH employees (Micah Smith and Adam S., a trainee). "The primary drain out of my house to the Portland sewer system clogged over the weekend for the first time ever. Within 3 hours of calling on Monday morning the team was at my house. Needless to say I was pretty stressed about the my drain not working,  as we were expecting rain and the water was on the edge of leaking into my basement. The guys were super nice, professional and knew what they were doing.  I will definitely call on your company again and also refer my neighbors. I found your company listed online and did not know much when I called. Your team made it a good experience for me."  

    Super Nice, Professional and Knew What They Were Doing
    Five Stars
  • Thanks to the professionalism of Micah and the woman who answered the phone (I cannot remember her name because I am exhausted from fighting with my plumbing) I do not have to cancel my company coming! They both put me at ease about what could be happening and Micah fixed it right up. I feel so much relief knowing that there is someone like Rooter-Man out there with employees like these! I am no longer afraid of my plumbing! Summary: Contacted RM at 8:26am RM showed up at 10:59am RM fixed the problem approx. 11:15 My life back 11:30. AMAZING. Let the girls weekend that I planned for a year begin. Julie P. Kennebunkport, Maine

    Let The Long Awaited Girls Weekend Begin!
    Five Stars
  • "I had a service call Friday, 9/14. Mark Burgess was my tech. He was super/great. Very helpful & Professional. Good guy." B. Parsons Rochester, NH

    Helpful, Professional & All Around Good Guy
    Five Stars
  • Micah Smith came to my home on two separate occasions to unclog the pipe leading into my septic tank. He was professional, competent, and thorough when tackling the problem. I appreciated his friendliness and his willingness to explain the problem and show me the solution. Micah also remedied the outstanding problem created by the septic company that installed the septic system. I am so happy and relieved to know that I can rely on someone to be effective, competent and prompt when dealing with a problem that is so disruptive to a household. Plus, he is a really nice, trustworthy young man! I would not hesitate to recommend him to a friend or family member because I know they would be pleased with the outcome. Pat S, Wells Maine

    He Even Remedied the Problem Created Septic System Installer!
    Five Stars
  • "When Micah arrived at the door, I was immediately impressed. His courteous, confident, and professional mannerism inspired assurance that we would be able to solve this plumbing issue. As Micah worked he explained in detail how the clog had formed, how it would be cleared, and changes we could make to facilitate resolution in the event of a future occurrence. This experience with your company has been very positive, and I will recommend Rooter-Man to family and friends who may require your services. I feel that Micah is an exemplary service technician, is both respectful and conscientious, and truly represents your company in the best possible manner." - Ned & Christina N

    Respectful, Professional & Conscientious
    Five Stars
  • On Wednesday I called Rooter-Man and spoke to their dispatcher, Daphanie, because my cat was stuck in her heating ducts. Although this is probably not usually within their scope of work, the manager, Josh, arranged to come over with technicians Mark and James at the end of the day - off the clock! While Josh and Mark worked the camera, James used his quick reflexes to eventually rescue my very scared cat! I am  overjoyed at the outcome and in awe of their very high level of customer service as they truly went above and beyond! 

    Rooter-Man To The Rescue!!!
    Five Stars
  • The technician that came to our house for a service call this morning could not have been more prompt, professional, or helpful. He took the time to explain what was going on with our sewer vent and water pipes and gave us most welcome advice. Your appreciative customers Jennifer T. & David K.

    Prompt, Professional & Helpful!!
    Five Stars
  • I just wanted to tell you how courteous, prompt and professional Micah was to deal with. Eric H.

    Courteous, Prompt & Professional
    Five Stars
  • Received next day service when calling with concerns about dishwasher/sink plumbing issues! They were so generous to take a look at my concerns, assess the problem and give me advice on future service needs at no cost! We didn’t end up needing their full services today but most likely will in the future. Will confidently recommend them to friends and family. Happy holidays guys! Cheers, Marcy C.

    Next Day Service!
    Five Stars
  • I was very impressed with Mark B's diligence and, ultimately, his success in making the water flow smoothly again in my 200 year old cottage on Sunday, Dec 31. That's right! It was New Year's Eve and Mark worked diligently for several hours to find the source of a blockage in the main drain from my house that was causing water to backup. M. Dore

    New Year's Eve Emergency Call
    Five Stars
  • Hello, Micah Smith worked on my kitchen sink yesterday and did a wonderful job! I was nervous to hire a plumber because of costs, and I also wanted someone who was honest. Micah told me the costs up front, worked quickly, and fixed my garbage disposal/ sink problem. I would definitely recommend him to anyone I know! Thank you Micah and Rooter Man. Sarah W

    Wonderful Job Rooterman Maine
    Five Stars
  • Ryan Z. South Portland, Maine Hello, I just wanted to say that Micah from Rooterman was great.  Friendly, knowledgeable, on time, and the charge was reasonable.  I would call Micah again and would recommend to others.

    Friendly Rooterman Maine
    Five Stars