Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in New Salem, MA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • If I had a plumbing problem I would definitely use them again.

    Diane N
    Five Stars
  • We initially found Chris on a home repair website. Out of the 3 plumbers who were supposed to contact us, Chris did it first! On a weekend and right away. He was over within an hour, got the issue resolved and did it with a great attitude.

    John R
    Five Stars
  • They were very helpful, explained what they had to do and educated me on my drainage. I didn't like not knowing the cost until the end.

    Carly S
    Five Stars
  • Last Thursday, I had a problem with my plumbing system. I called your company and was able to get service within the hour. Thank you for that! The young man who came to my home is named Nick..... I just want to let you know that I was very, very impressed with the service he gave me. He was very polite, informative and very helpful during this very stressful time. Nick assured me that he would do as much as he could to help me through the night. He just led me in the right direction... so the next day I was assured that my problem would indeed be taken care of as soon as possible. He worked very hard and always had a smile on his face. This certainly took a lot of worry and stress off of me, the consumer. So I want to thank Nick and praise him for a job well done! I would have loved to thank him personally but I did not get to speak with him again. I am hoping that you will of course pass this on to him. Again, THANK YOU for your services!!

    Mildred B
    Five Stars
  • Your technicians are very knowledgeable and friendly. They got my toilet fixed shortly after arriving. Thank you.

    Joe
    Five Stars
  • Thanks for quickly unclogging my sink!!! I will recommend your company.

    Jane Simpson
    Five Stars