Customer Testimonials

When you're looking for the best company for your all your plumbing and drain needs in Portal, GA, read what our customers are saying below!

  • I called on 12/11 and they set up an appointment for the next day at 1:30pm. Trent showed up right on time and I then showed him the approximate location of the leak. He looked at where it was (next to the water meter) and hen wrote up a quote. I agreed to the work and about an hour later he had it fixed and also gave me some tips to prevent it from happening again.

    Matt R
  • I had water coming through the wall behind the washing machine. The provider fixed the problem quickly and was friendly and explained the issue to me.

    Erin K
  • Can not say enough about how consistent Scott and his team are about being professional, responsive, and reasonable when it comes to plumbing issues. I have used rooter man before and I leaned on him again in this time of emergency and he came through. I contacted Scott late Thursday night (about 9:30) about my water heater that had just burst and he assured me that though he couldn't come out that night that he would contact me first thing Friday morning to schedule the replacement. Sure enough he contacted at 6:30 am and to my pleasant surprise had shifted some work loads for crews so that he could get my issue taken care of at 8 am. The installer showed up, was courteous, professional and efficient. Got my water heater swapped out and I was back in business by 10:30. The installer even made sure to reconfigure the gas line per the new plumbing codes. Scott and his crew turned a bad problem into a stress free fix and I could not be more thankful or impressed and being that I am an engineer, I am not easily impressed. I would definitely recommend Rooter Man for any of your plumbing needs.

    Kent S
  • Just called the day before and they scheduled me for this morning. Gary called to let me know he was on the way and arrived within the scheduled appointment time.  He found a simple solution for the bathtub drain and installed the kitchen faucet.  He was here only a half hour.  Very professional and competent. We will use him again!

    Linda A
  • Cleaned drain from cut out and roof vent. Lavatory drain repair. Reseal 2 toilets. New works in one. 6-7 hrs, very thorough.

    Carol H
  • They did a great job. Cleaned up after themselves. use shoe covers and entrance carpet from keeping dirt out. Great workers!

    Annette C
  • We had a major issue with sewage coming up into the house. Rooter Man was the only company we called that agreed to  come out on short notice. He arrived, called me with his observation and the cost to repair then called me back to let me know it was working properly. Very professional and would definitely call again.

    Linda C
  • Jason explained what caused our low water pressure and installed new part. This new part wasn't easy to find and he went out of his way to locate. It took his many years of experience to find the problem as it was as a small problem that wasn't easily noticed, Scott and Jason made me believe in "trustworthy" repairman! 

    Jackie C
  • One night, the float valve in our upstairs toilet -- which is pre-1970 and doesn't have a water shutoff valve -- burst, sending a jet of water to the ceiling and flooding our bathroom. We couldn't shut the water off from inside, and when we tried to shut off the main water supply from the street, we found that the shutoff valve was too rusty to move. So we called Rooter Man for an emergency service, and a technician arrived quickly, shut off the water from the street using some sort of massive winch device, then completely repaired the toilet -- including installing a brand new float valve. Since this was late-night, emergency service, I expected a huge bill. But then the tech let me know that the total was $62.50!Couldn't have been happier with the service or the cost.

    Jeremy F
  • We had a main drain that was backing up into our home and were unable to run any water at all.  We suspected that the tree roots were again the problem.  After calling several roto-rooter/plumbing companies that are nearby, but could not schedule us until the next day, I called Rooter Man of Savannah and was told to expect them between 10 - 12N..They were here at 10:10 am and promptly went to work roto-rootering the drain right out to the street, clearing up all our problems.  He was very courteous and informative.  Hopefully we won't need this done again, but if so, I would call Rooter Man again.  I highly recommend this company.

    Laura Lacatena
  • Tommy the plumber was on time and very cordial, professional,and courteous. He cleared out our clogged sewer line and made sure all the toilets worked before he left.

    Dawn Antaran
  • The plumber was on time. Different person whom I spoke too, but he was very professional from start to finish.

    Charles Williams
  • Tommy Merchant was on time and professional. He asked questions and provided service in a timely manner.

    Mary Downing
  • The Rooter Man company responded promptly to our call and came out and fixed the problem the next day. Jason was prompt, courteous, and also explained what he was doing and answered our questions. We would definitely use them again and recommend them to someone else.

    Angie Robertson
  • I had a toilet that had stopped working so I replaced some parts in order to fix it.  After I replaced part, a slow and steady leak continued in the toilet.  I checked on Angie's list and found the deal from Rooter Man.  The plumber, Ron, was early for the appointment.  The email communication went well and he was very professional in his appearance and had a pleasant demeanor.  He quickly saw what the problem was and had a recommendation right away.  He replaced the handle and flapper in my toilet and provided a plumbing inspection that was at no additional cost to me.  He also recommended to replace the hoses on the washing machine that I had never thought to do.  I would definitely use this service again and recommend Ron to anyone that needs toilet repair.

    Mariel Potts