Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in San Diego, CA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • Fantastic, Luis identified the source was a faulty shower valve. Helped us identify the part, confirm warranty details, and order the part. Sent us a link in email for the instructions for replacing the faulty cartridge. Thus, saving us money. Was very professional, prompt, expeditious, and effective.

    Kenneth G - San Diego
    Five Stars
  • Jose did the job and some EXTRA !!! Will use Rooter-Man again!

    Larry A. - Santee
    Five Stars
  • On time, great communication before-during-after, Luis was extremely professional. He diagnosed the issue quickly, advised us on how we could inexpensively resolve our issue making use of the lifetime warranty offered on our fixture. down charged us from leak detection to service call which saved us $125!!! Really good first experience with these guys. Will definitely call them again!

    Scott G. Rancho Bernardo
    Five Stars
  • Luis solved a plumbing problem quickly and professionally. I recommend him highly for his workmanship!

    Gabby L. Encinitas
    Five Stars
  • Plumber was nn time and was clear on what he was going to do. Recommended on few things but wasn’t pushy at all. Would recommend them.

    Vivian W San Diego
    Five Stars
  • I had a drain issue that was driving me crazy. My shower drain operated well but when we showered, a horrible odor would fill the room. We were embarrassed to have people over to our home. I previously hired two other plumbers (not Rooter-Man) to remedy the problem but they failed miserably. They “snaked” the line, poured bleach into the drain, and even used an acid down the drain but nothing worked. Ultimately, I spent hundreds of dollars without success. Finally, I hired Rooter-Man to hydrojet the drain lines. They sent two plumbers and the guys knocked it out of the park. The smell that plagued my bathroom for months is gone! They cleaned my entire drain system from start to finish and repaired a bad sink installation, all within two hours. Their dispatcher, Alyssa, was incredibly helpful and professional. I received text messages that notified me of when they were en route to my home and it included a photo of the plumbers before they arrived. When they got there, they showed up on time, they worked cleanly and dressed professionally. Their service is cheap and I would have saved about $700 if I had started with these guys.

    Jim B. San Diego
    Five Stars
  • We had a slab leak in our house and had two other leak detection companies come out first. Then we called Rooter-Man. Jose and Luis found the leak in no time and we got our home re-piped within a few days. We will definitely use Rooter-Man again in the future for all our plumbing problems.

    Michelle K. Ramona
    Five Stars
  • Arrived on time, did an excellent job of installing the whole house water filter. Had to make some adjustments and was easy to work with. Very professional, explained the entire process before beginning work, and cleaned up when job was complete.

    Shana B. Solana Beach
    Five Stars
  • I spoke directly with the with the owner, Eric. He explained everything, gave pricing and even emailed pictures to the technician after calling ahead to say they were on their way. The toilets and other work was done quickly and efficiently. I am very pleased with the whole process. I joined Angie’s List to find a new plumber, and I did!

    Pamela K. San Diego
    Five Stars
  • Rooter-Man arrived on time and ready to work. They had to remove a garage sink which was in the way in order to complete the work. They installed the above components and the new 50 gal Water Heater including code upgrades. When complete they returned the sink and installed in back where it was and then cleaned up everything and was done. I’m very satisfied with this company and their responsiveness. A job well done. My technician was honest, straightforward and did good work. I will use them again in the future.

    Joseph L. Rancho Bernardo
    Five Stars
  • I am just getting around to writing a review of a very large job. Alex and his crew replaced the old cast iron pipes with lining for both bathrooms. He was professional, as was his staff. Very happy with the job they did! Also an update: I had one of the tubs back up. Alex came out because I thought it was related to their job. It wasn’t, but he explained it clearly, but snaked it at no charge anyway.

    Leslie H. El Cajon
    Five Stars
  • Original installers of my power vent water heater didn’t connect an exhaust hose properly & Alex Gomez found a small gas leak as well that caused fumes in my garage. He had lots of knowledge that he shared & did a GREAT job!!!

    Rusty R. Vista CA
    Five Stars
  • Everything went great. I couldn’t be happier with their service and will use them again in the future. I’ve already referred them to my mom for her plumbing needs.

    Dan W. Oceanside
    Five Stars
  • Rooter-Man plumbing came out to my house and did an excellent job replacing the faucet in my bathroom. The technician was on time, respectful, very knowledgeable and a really true professional. They explained everything before they did anything and made me feel more at ease about the problem. I would highly recommend them to anyone.

    Arley G. San Diego
    Five Stars
  • Had a great experience with the Rooter-Man team over the holidays. We woke up one morning in late December to a puddle in our garage from a leaky pipe. Alyssa at the office took my call immediately and scheduled our appt for that day. The plumbers who arrived were courteous, professional and knowledgeable, They remedied our situation quickly. Thank you so much Rooter-Man Plumbers for being there when we needed you. I’ll definitely use Rooter-Man Plumbers of San Diego again.

    Christopher M.
    Five Stars