Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in Smithville, ON, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • No emergency and expected to get an appointment some time in the future when I called. Response was quick that they could have someone here within a couple of hours and Andrew and Alex indeed showed up on time. I took them through the issues and they outlined what was needed and wrote up a quote which I agreed to. They were friendly and professional and work was completed quickly. Andrew even asked if I had a shut off for the outside faucets for the winter (yes) but he asked if I had 'bled' the lines and checked them for me. He pointed out a step I had not done (thank you!) then also checked my washing machine and recommended turning off water valves when not in use to reduce pressure on the lines. Very useful info. Experience with this company was very positive and I will use them again for any future issues.

    Slow-clearing shower and black growth appearing in toilets
    Five Stars
  • We contacted Rooter Man when we discovered water in our basement on the Sunday of Thanksgiving weekend. Being a holiday I was concerned that we would get no response. Not to worry, the owner of the company, Stephen was on site within Two hours. Major problems were discovered with the main drain leading to the street resulting in two excavations, one inside the house and one outside. Stephen and his crew were remarkable. They went above and beyond to assist us. The work site was left clean every night. Stephens advice was invaluable. I would highly recommend Stephen..Rooter-Man and his crew.

    Replaced the drain line under the basement floor and driveway
    Five Stars