Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in Thompson, CT, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • Awesome experience.  Saved Christmas!  (posted Dec.24th)

    Jason in Mystic, CT
    Five Stars
  • John is great.  Not a guy you like to see often - but he is great when you need him.

    Robert S. from Putnam, CT
    Five Stars
  • He helped us right away!  Explained how our plumbing worked and made the repairs necessary!  We are very thankful.

    S. Johnson from Willimantic, CT
    Five Stars
  • On time with a good helper and everything went smoothly.

    Barry R in Groton, CT
    Five Stars
  • Very good job and a very nice guy!

    Raymond S in Canterbury, CT
    Five Stars
  • Multiple time customer: Unbelievable customer service.  Even let me see the obstruction on the camera.  Cannot recommend John highly enough.  Professional with a personal touch. Always dependable.  Done right on time and on schedule.

    Suzanne & Jim G in Storrs, CT
    Five Stars
  • He was awesome.  Perfect experience.  Keeping his number for sure.

    Judy M in Oakdale, CT
    Five Stars
  • John is a conscientious, skilled professional that has responded to each of my requests over time very quickly.  I would recommend John to anyone in need of a quick resolution to their problems.

    David in Baltic CT
    Five Stars
  • Gentleman and gave me an education.

    John B. in Pomfret, CT
    Five Stars
  • I don't believe I could have gotten better overall service.

    Bruce D. in Dayville, CT
    Five Stars
  • They did an excellent job clearing the toilet of toys that my son threw in there.  Fast.  Quick.  Clean and Capable.  Thank you for everything.

    Andrew K in Uncasville, CT
    Five Stars
  • When water started backing up into my basement, I knew my main sewer line was clogged.  Following a recommendation, I called Rooter-Man of Easter CT, and I'm really glad I did.  John Davidson returned my call within a half-hour, and while he couldn't make it that day (it was almost 3:00 in the afternoon), he promised to be at my home by 9:00 the following morning.  True to his word, he was on my doorstep promptly at 9:00 and quickly set to work.  In less than an hour he found the clog and cleared it, leaving no other sign that he had been there.  He was pleasant and very professional, explaining each step in the process as he went, and his fee was reasonable.  I hope I don't need to, but I would hire him again in a heartbeat.

    Steven C. from Groton
    Five Stars
  • Prompt and courteous service and was able to explain what may be going on outside the house.

    Mike B in Jewett City
    Five Stars
  • John is my recommendation if you run into a clogged line.  He has the high-end tools and experience to clear your clog, without costing a lot of money.

    David A.
    Five Stars
  • I have used John's services twice.  Both times John's response time answering the call and providing service were most impressive.  John's expertise, willingness to share advise and personal integrity were of the highest regard.  I highly recommend him to anyone in need of professional service.

    David A. August 19, 2020
    Five Stars