Customer Testimonials

Customer SatisfactionIf you're looking for the best plumbing company for your all your plumbing and drain needs in Van Nuys, CA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Rooter-Man customers are saying below!

  • With a name like Rooter Man Plumbing, you might think that they just do simple household plumbing. Nope. They do it all, and they do it well. I had a major unexpected plumbing issue necessitating that I change out my septic system to a city sewer connection. I had to have it dealt with as expediently as possible. When I finally called Rooter Man Plumbing, the office staff was friendly and receptive, sending out Daniel Miranda and Eric, whose last name I have forgotten, that very afternoon. They were professional, communicative, and friendly, and they got to work right away. Because the work needed city permits, Daniel went to city hall that day while Eric started surveying the work needed to be done. Daniel didn't just apply for permits. He built a relationship with the city sewer department, and acted as our advocate in what could have been a much more difficult and costly process than it ended up being. Eric was also great. During the process I thought I had an issue because my front bathroom smelled worse everyday. He showed up that day. Turned out it was just clogged. I was embarrassed but he was so understanding and progressional. The work took awhile, mostly because the city was slow, being partially shut down because of Covid. Nonetheless, Daniel was on it. As I was getting ready to text him that it looked like the city was finishing up with some street work that needed to be completed before the hook-up could be, he texted me. The city had already reached out, and he was already on his way with crew of workers, who would survey the completed city work, then come back the next morning at 8am. As for expense? It couldn't be helped. It was a big job, and RMOC's prices were about the same as other quotes without the weeks and even months of waiting for an appt that other companies claimed they needed. I'm very grateful that I found this company. They're good people.

    Cathy R. - Plumbing - Sewer Replacement - Septic Pumping - Los Angeles CA.
    Five Stars
  • On the day of my mom's surprise party, my sink acted up.  I called so many places and no one could come so quickly, on a Sunday, on a holiday weekend - except for Sam at Rooter Man Plumbing. Not only did he quickly come, he made as less of a mess as possible, stopped his work so we could have the surprise, and even joined in for a bit before hitting back on the plumbing. He fixed it quickly and easily. However, we had some back up issues and flooding only to find out our pipes were completely clogged as we have original piping from the 50's. He found the problem and quickly went to work. Sewage problems are a hassle, and expensive. He worked with us on both to make it as less painful. I highly recommend Rooters and Sam. Also, we had our entire piping replaced, and instead of ripping out our front lawn to lay new piping, they did this new hydraulics way so there was only two holes dug instead of a trench!

    David K. Van Nuys Ca,
    Five Stars
  • Fantastic prices and courteous service. My experience could not have been better.

    Ian B.
    Five Stars
  • "Wow" is and understatement to describe the professional repipe work your crew performed on my 40 year old duplex home. Their work was impeccable and it was apparent that the crew took great pride in their skill and the final product delivered. I highly recommend Mr. Park and his company for your repipe repair.

    Leslie Barden
    Five Stars
  • Thank you for the outstanding job your company did on our repipe. Your company gave us such a great deal (which was extremely helpful because insurance did not cover the plumbing! as usual!) You began the job within 2 days, sending us Lorenzo, who was such a hard worker, very knowledgeable, timely, and friendly! He worked over the weekend, wanting everything perfect for the inspector on Monday. It was such a relief to have at least that part of our small disaster completed quickly! Thank you, again, and I will definitely recommend your company to anyone needing a repipe!

    Shirley Lane
    Five Stars
  • I would like to thank Bob for (1) giving me such a competitive price quote; (2) having the workers coming in the next day; and (3) sending the best workers. I have recommended your name to my Realtor as well as the (Homeowner's) Association Office.

    Ivy Chan
    Five Stars
  • It's been a couple weeks since your company repiped our house. I'm writing to let you know we are really pleased with the work Carlos and your men accomplished within the short period of time you promised. Carlos was personable and efficient. He and his men work hard, non-stop until they completed their monumental job. We are greatly pleased and we wanted to tell you we recommend your company. Thank you so much.

    Tony and Rena Pizza
    Five Stars
  • Thank you for fixing my kitchen sink and for the fair price!!!

    Jay Simpson
    Five Stars
  • Hi, thank you for getting my drains working again so quickly!! Your technicians are very helpful!

    Jim
    Five Stars